Shipping Method

1) Local Delivery Services (Within Hong Kong)

FREE delivery services

Customers can enjoy free delivery services upon net purchase of HK$1,200 or above for Kowloon and New Territories locations (exclude Tung Chung area), and HK$1,500 or above for Hong Kong Island locations.

A delivery fee will be charged per destination if the purchase is less than the above mentioned net amount. For actual delivery fee(s), please check the local delivery price list (if you choose to use SF-express to deliver your products, a HK$10 admin fee will be applied and charged by our company; please pay your own delivery cost(s) to SF-express upon you receive your goods).

Notes:

  • Our staff will contact you in a timely manner after receiving your order(s), and confirm the delivery date and time with you. Final delivery date and time are subjected to the phone confirmation.
  • Delivery time: 10am-6pm (Mon-Sat). Commercial address(es) is/are preferred. Extra delivery fee(s) will be applied to residential address(es) (actual amount(s) is/are subjected to different residential areas).
  • Delivery services are not applicable to outlying islands (a delivery fee of HK$300 will be charged for locations in Tung Chung). P.O. Box addresses are not accepted.
  • If no one receives the delivery goods at appointed date and time in designated location, a re-delivery fee will be charged according to the local delivery/courier price list.
  • Please contact us at least one working day prior to the delivery date if there is any change in the delivery address.
  • Upon you receive the goods, please inspect and sign. If no one signs upon the goods arrive, and the delivery company could not confirm the identity of the receiver, our company will not assume any liability and damage after the goods are delivered.
  • If the goods received is/not match with your order list, please notify us within the same day or next working day, please contact us via phone: 2412 7772/ fax: 2488 3139/ e-mail: [email protected]. We will send you the correct goods or arrange a refund.


2) Self-pickup
Office Address: Unit 10, 20/F, Wing Fung Industrial Building, 40-50 Sha Tsui Road, Tsuen Wan
Business Hours: 09:30 – 18:00 (Mon-Fri);
Close (Sat, Sun & Public Holidays)
Customer Service Hotline: (852) 2412-7772


Freight and Delivery
Customer Service Business Hours: 09:30 – 18:00 (Mon-Fri);
Close (Sat, Sun & Public Holidays)
Delivery Time: 10:00 – 18:00 (Mon-Sat);
Off (Sunday & Public Holidays)


Reminders:

  • Order(s) made within the customer service business hours will be processed on the same day, and our staff will contact you to confirm the delivery date and time.
  • As part of the transport arrangements, order cut-off time is 5pm of the business day. Any order made after 5pm will be processed the next working day.

 

 

 

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